Refund policy

This Refund Policy explains the conditions under which refunds may be issued for services purchased through this website.

By purchasing any service through this website, you agree to the terms outlined in this Refund Policy.

1. Nature of the Services

The services offered through this website typically include digital products and consultation-based services such as:

  • property discovery questionnaires

  • AI-generated property analysis or reports

  • consultation booking services

  • informational consultations related to international property opportunities

Because these services involve digital delivery and scheduled consultations, refund eligibility may be limited once the service process has begun.

2. Digital Services and Instant Access

Certain services may include immediate access to digital content, automated analysis, or downloadable reports.

Once digital services or reports have been delivered, they may not be eligible for a refund, unless required by applicable law.

This is because digital services cannot be returned once accessed or consumed.

3. Rescheduling

If you are unable to attend your scheduled consultation, you may be able to reschedule the appointment, depending on availability.

Rescheduling requests should be made at least 24 hours before the scheduled consultation time.

Failure to provide adequate notice may result in the consultation being considered completed.

4. Exceptional Circumstances

Refund requests may be reviewed on a case-by-case basis in situations involving:

  • technical failures that prevent service delivery

  • scheduling conflicts caused by service providers

  • duplicate payments

  • other exceptional circumstances

Approval of refunds in these cases is not guaranteed and will be evaluated individually.

5. Processing Refunds

If a refund request is approved:

  • refunds will be issued to the original payment method used during purchase

  • processing time may vary depending on the payment provider

  • most refunds are processed within 5–10 business days

Payment processors may require additional time for the funds to appear in your account.

6. Chargebacks and Payment Disputes

Users are encouraged to contact support before initiating a chargeback with their payment provider.

Unauthorized or fraudulent chargebacks may result in:

  • suspension of access to services

  • denial of future services

  • additional investigation by payment providers

7. Pricing Errors

In the event of a pricing error or technical issue resulting in an incorrect charge, refunds may be issued to correct the error.

8. Consumer Rights

Nothing in this Refund Policy limits any consumer rights that may apply under applicable laws, including those provided under consumer protection laws in the United Kingdom, the European Union, or the United States.

Users may have additional rights depending on their location.

9. Changes to This Policy

This Refund Policy may be updated periodically.

Any updates will be posted on this page with a revised Effective Date.

Continued use of the website after updates indicates acceptance of the revised policy.

10. Contact

For refund requests or questions regarding this policy, users may contact the website through the contact information provided on the website.

Refund requests should include:

  • name used for the purchase

  • email address used during checkout

  • date of purchase

  • description of the issue